Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping with Metro89.store.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
During periods of high demand, processing times may be extended.
Delivery Times
Estimated shipping times:
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United States: 5–15 Business Days
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Canada: 7–18 Business Days
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United Kingdom: 5–12 Business Days
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Europe: 7–15 Business Days
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Australia & New Zealand: 7–18 Business Days
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Other Countries: 10–25 Business Days
Delivery estimates are not guaranteed.
Shipping Costs
Shipping fees are calculated during checkout based on destination, package weight, and shipping method selected.
Order Tracking
Once your order has shipped, you will receive tracking information via email.
Tracking updates may take 24–72 hours to become available.
Customs & Taxes
International customers may be responsible for customs duties, taxes, and import fees imposed by local authorities.
These charges are the customer's responsibility.
Delayed Shipments
Metro89.store is not responsible for delays caused by:
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Customs clearance
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Weather conditions
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Carrier issues
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Natural disasters
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Peak holiday seasons
Lost Packages
If your package appears lost, please contact support@metro89.store.
We will work with the carrier to investigate and resolve the issue whenever possible.
Incorrect Address
Customers are responsible for entering accurate shipping information.
Orders shipped to incorrectly provided addresses may not be eligible for refunds.